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Ilchester Surgery will be closed on Friday the 3rd of April due to essential building works. Buttercross Health Centre is open as usual.




We are bringing in changes to the way that the practice undertakes appointments with immediate effect in order to minimise the risk of COVID-19 to patients and staff.


  • The practice will be strictly reviewing all patient requests


  • We are only allowing patients to enter the surgery following a telephone triage call by a clinician; they will advise whether you need to come in.


  • If needed, we will offer you a face-to-face consultation after the telephone assessment but this is not guaranteed and will be down to individual clinical assessment.
  • If you have been offered one of these face-to-face consultations please be aware that the surgery doors will be closed. Ring the doorbell available to alert the surgery of your arrival.


Many conditions are able to be safely dealt with during a telephone appointment.


 Improved Access – evening and weekend routine appointments

 We are now working with a number of our neighbouring GP practices to offer improved access to GP appointments outside of the usual opening hours.  This means that there are additional routine appointments across south Somerset, between 18.30 and 20.00 Monday – Friday and on Saturday mornings.

To help patients access a GP more easily, we are able to book appointments in partnership with ten other local GP practices.  If you have a relevant medical concern and can’t attend an appointment during the usual clinic hours at the practice, you will be offered an alternative appointment at one of the following practices:

  • Abbey Manor Medical Practice
  • Buttercross Health Centre (Run from Yeovil Health Centre)
  • Crewkerne Health Centre
  • Hamdon Medical Centre
  • Martock Surgery & South Petherton Medical Centre
  • Oaklands Surgery
  • Penn Hill Surgery
  • Preston Grove Medical Centre
  • Ryalls Park Medical Centre
  • West Coker Surgery

Any patient who is registered at a practice in south Somerset above can request this service.  You can make an appointment by ringing your registered practice as usual and the reception team will be able to advise you on which surgery and GP or health care professional are available for each appointment. To find out more about the Improved GP Access scheme, read the GP Improving Access brochure and poster

 If you require urgent medical attention when the surgery is closed, please call NHS 111 for advice and access to the Urgent out of Hours GP service. If you have a life threatening injury or illness you should attend A&E, or call 999 and ask for the ambulance service.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website